At Lava Coffee we truly believe that when you succeed, we succeed. Our franchise support program is designed to provide our franchisees with the greatest opportunity for success.

Our ongoing franchisee support program includes field support through on-site visits, new product development, advertising assistance, purchasing programs, public relations initiatives and technology development. Our goal with these ongoing services is to contribute to higher quality businesses, and more profitable franchisees.

Site Support Visits

An integral part of our support system is periodic visits to your location by one of our qualified Franchise Development Managers. This provides an opportunity for you to be coached within your own business on ways to improve day to day business operations along with local area marketing initiatives with the objective of growing your business and your profitability. Your dedicated Franchise Development Manager can provide you with training on new products, new initiatives and improved methods along with refresher training. We help you to run your business more efficiently based on observation, comparative analysis, and the use of key performance indicators. We truly care about your success and an important part of our business model is ensuring you receive adequate support.

Products Purchasing Programs

Another key benefit of being a Lava Coffee franchisee is access to purchase arrangements with our preferred supplier network or key suppliers. These arrangements are negotiated by our Head Office. Purchasing programs provide very tangible benefits to franchisees and can have a substantial positive impact on both your franchise sales and franchisee profitability. Product Purchasing programs allow us to build value into the services we provide the franchise network.

Advertising and Marketing Support

Lava Coffee is constantly looking for ways to help their franchisees increase revenues and enhance the brand by developing national, regional, and local advertising programs.